During the course of your normal care, your pet has probably visited your favorite veterinarian within our guidelines. Answer the two questions below to see if you need to do anything special:
- For pets younger than six years old, have you seen your veterinarian within the past 12 months? If yes, there is nothing more that you need to do.
- For pets six or older, have you seen your veterinarian within the past 30 days? If yes, there is nothing more that you need to do.
If you answered "No" to the above questions, you'll need to schedule a standard veterinary examination within 15 days for the policy to be effective.
When you file your first claim, we will need a copy of your pet's full medical history, including documentation of the enrollment exam. We can request this from your veterinarian or you can send them to us directly. If we do not receive your pet's full medical records, it may delay the processing of your claim.