We believe you should know up front about any restrictions in coverage. To avoid any surprises down the road, we'll review your pet's medical records to provide you with an accurate assessment of any pre-existing conditions that will restrict coverage.
After you enroll, please fax your pet's full medical records, along with a coversheet stating "Medical Records Review," to us at 1-888-228-4129. We'll review your records before the end of the 30-day money back guarantee period to provide you with an accurate assessment of any pre-existing conditions that will restrict coverage. If we determine that the condition is considered curable, we may approve future coverage of that condition.
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