You may use the rescue group's or shelter's adoption physical if you have documentation of the examination including the doctors notes. If you are unsure if the adoption physical satisfies as our policy requirement, you may fax us a copy of the records to review. We will let you know if this exam satisfies our policy requirements or if another examination is recommended.
Please note, many adoption agreements recommend that your new furry family member gets a complete physical examination from your veterinarian, typically within 72 hours. This exam would satisfy our policy requirements for a baseline or enrollment exam.
If you cannot get a copy of your pet adoption records, it may delay the processing of your claim and possibly affect your coverage.
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