Pet Parent Rating at
PetInsuranceReview.com
Below are real
pet insurance reviews
from our customers posted on Pet Insurance Review, the leading objective review site for pet insurance policy holders.
Healthy Paws' lifetime customer satisfaction rating is
9.9 out of 10 as of February 2012.
Customer Reviews
These guys are a credit to their profession
2/6/2012
| Our little Jack Russell Mystery could hardly breathe. Her allergies were soooo bad. On hot days she could hardly move it was that bad. It turned out she had rhinitis and with some pills she could live a happy normal life again, even in the heat of summer. She had to get a lot of tests to find this diagnosis in her nose. Read more… |
| Our little Jack Russell Mystery could hardly breathe. Her allergies were soooo bad. On hot days she could hardly move it was that bad. It turned out she had rhinitis and with some pills she could live a happy normal life again, even in the heat of summer. She had to get a lot of tests to find this diagnosis in her nose. We would have paid any amount of money to help end her suffering, it cost us about $1500 and thanks to Healthy Paws we got over $1300 back. The speed and customer service of this company is the best we've ever seen. They keep you constantly updated and show a genuine interest in the well being of your pet. They even asked for some pics of our animals which was a nice touch. We thoroughly recommend Healthy Paws to anyone who will listen. These guys are a credit to their profession and we know they will always be there by our side to help with our pets. Thank you Healthy Paws. Show Less |
You will NOT regret getting Healthy Paws Pet Insurance!
2/3/2012
| I am incredibly grateful for Healthy Paws. I adopted my dog Laika about 6 months ago and thought that it would be best to get her insurance because of past experiences with our other dog. This is the best decision that I have ever made. Read more… |
| I am incredibly grateful for Healthy Paws. I adopted my dog Laika about 6 months ago and thought that it would be best to get her insurance because of past experiences with our other dog. This is the best decision that I have ever made.
Two months ago, Laika decided to eat an entire leather dog collar with metal studs. This was the first time that she was ever allowed to stay out of her crate for a few hours when we were not home..and the last.
Unfortunately, she had to get emergency surgery and the bill was over $2,000 dollars. The last thing that you want to worry about when your dog is going through something like that is money, and luckily I did not have to because of Healthy Paws.
I was reimbursed 90% of that bill, in a very timely fashion. The staff is wonderful, you can tell that they truly care about the well being of your animal. They are there to answer any questions that you may have and even send you personal emails to check on your pet.
You will NOT regret getting Healthy Paws Pet Insurance! Show Less |
Highly Recommend Healthy Paws
2/2/2012
| Healthy Paws has been fantastic! They have always been so helpful when I've called and spoken with them on the phone. We recently submitted a claim and received our reimbursement check in less that one week! Also, they were so concerned about the well being of our dog. Fantastic customer service. We will highly recommend this company to our friends!
Read more… |
| Healthy Paws has been fantastic! They have always been so helpful when I've called and spoken with them on the phone. We recently submitted a claim and received our reimbursement check in less that one week! Also, they were so concerned about the well being of our dog. Fantastic customer service. We will highly recommend this company to our friends! Show Less |
Healthy Paws is AWESOME!
2/1/2012
| When our lab puppy, Luke, suddenly went lame over the weekend, for what seemed like a broken toe, having insurance made the decision to take him into the emergency vet so much easier. When the vet suggested we get xrays to determine the cause, it was such a relief to not have to let the cost effect our decision. Read more… |
| When our lab puppy, Luke, suddenly went lame over the weekend, for what seemed like a broken toe, having insurance made the decision to take him into the emergency vet so much easier. When the vet suggested we get xrays to determine the cause, it was such a relief to not have to let the cost effect our decision. This is already our third claim since we enrolled 5 months ago. Each time the claims team was extremely friendly and showed sincere concern for Luke's well-being. And, WOW... each time our claim was process within 24 hours. Even though, luckily, we haven't had any large claims (each under $250,) it has still paid for itself. I think the deductible, premiums and copay are extremely fair. I can't recommend Healthy Paws enough, and I do recommend them A LOT. I only wish my own health insurance were nearly as good. Healthy Paws is awesome! Show Less |
Healthy Paws has been amazing!
1/31/2012
| I cannot say enough about how wonderful Healthy Paws has been. Until June 2011 when we switched to Healthy Paws, Pudding, our 8 year old standard poodle, was insured with another company. Every time we filed a claim, there was always a reason that it was not covered. In November 2011, Pudding ruptured a disk in his neck causing neurologic impairment in his hind legs. Thousands of dollars for tests and MRIs, Healthy Paws paid immediately, no questions asked. Read more… |
| I cannot say enough about how wonderful Healthy Paws has been. Until June 2011 when we switched to Healthy Paws, Pudding, our 8 year old standard poodle, was insured with another company. Every time we filed a claim, there was always a reason that it was not covered. In November 2011, Pudding ruptured a disk in his neck causing neurologic impairment in his hind legs. Thousands of dollars for tests and MRIs, Healthy Paws paid immediately, no questions asked. When I called to say Pudding needed surgery, another $5500, what sort of pre-authorization did I need; the only concern was for Puddings well being and recovery. Again, my reimbursement was received within a few days. I actually received inquiries from the kind people at Healthy Paws as to how Pudding was doing and what else could they do to help. Yesterday I submitted the invoice ($600) for a quad-cart , Pudding’s wheelchair, as he won’t be able to walk for several months. I have just received an email advising me that we will receive a check shortly. It has been a long, difficult several months, but Healthy Paws has made it so much more manageable. I don’t know how we would have been able to handle it all without their assistance. I wish my health coverage was as good or as caring! From the bottom of our hearts, thank you Healthy Paws. Show Less |
Video Testimonials
Lacy & Roscoe
Lacy rescued Roscoe from a Seattle adoption group as a puppy. When he was hit by a car at ten months old she didn't have pet insurance and had to pay for everything herself. She just signed Roscoe up for Healthy Paws Pet Insurance because you never know what can happen next, and she could've saved herself almost $7,000 if Roscoe had been covered when he was in that car accident.
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Terri & Grim
Terri is the executive director of Homeward Pet Adoption Center and has her boy, Grim, insured with Healthy Paws. Through her pet adoption group, she sees firsthand how Healthy Paws Pet Insurance & Foundation gives back to adoption groups across the country - and how much we care about keeping pets happy and healthy.
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Selina & Gracie
Selina has insured her pets with Healthy Paws Pet Insurance because she knows how expensive veterinary bills can cost. It took a $1,000 vet visit to send her looking for pet insurance, and now she's glad that Gracie and all her other pets are protected. All of her pets are adopted, so she loves that Healthy Paws is passionate about working with local nonprofit adoption groups across the country.
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Brad & Hogan
Hogan is Brad's little buddy. He's had him since Hogan was five and a half weeks old and wanted to make sure he shopped around before signing him up for pet insurance. After doing a lot of research, Brad chose Healthy Paws because of our transparency and easy-to-understand pet insurance dog health plan.
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Stacy & Felix
Stacy wanted to be sure that she didn't have to worry about facing unexpected veterinary bills and making any "tough decisions." She comforted in knowing that Felix is covered by Healthy Paws for any accident or illness.
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Michael & Bambi
To Michael, buying pet insurance just makes sense. He insured his 4-month-old French Bulldog, Bambi, because he knows that veterinary bills can add up. Michael also likes the peace of mind that comes along with knowing that his pet is covered by Healthy Paws no matter what happens.
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