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Healthy Paws Pet Insurance Reviews
Our mission is to provide you and your pet with the best customer service and best pet insurance plan in the country.
We are grateful to our pet-passionate customers for sharing their love of our pet health plan by rating us the best pet insurance at leading consumer and news websites like Pet Insurance Review, The Seattle Times, Angie's List, Los Angeles Times, and Consumers Advocate.
9.8 out of 10 - July 2016*.
Caitlin - 6/15/2016
Our pets have better insurance than we do! I have been nothing short of amazed by the service from Healthy Paws. One of our dogs tore a tendon in her back leg and it was such a relief to be able to tell the vet "do what you think is best" without having to worry about the price tag. The process of filing a claim was super quick and easy. Healthy Paws customer service is also top notch. They were always quick to answer my questions via a call or email and even sent me a note after the surgery to check on our pup. I highly recommend Healthy Paws! ... Read More + Read More
Mackenzie - 6/4/2016
Healthy Paws has been amazing for our dog over the past two years. All of our claims were paid within just a couple of days and were a breeze to submit via their phone app. Our dog is a repeat sock eating offender and when he had to have surgery to remove one, Healthy Paws paid our claim quickly and saved us from having thousands of dollars in credit card debt. They even reached out personally to see how Finn was doing and make sure he was okay. The personal service is spectacular, and their coverage options are great. We're actually bringing home a new puppy next week, and will have Healthy Paws covering him from day one! While the monthly fee may not be something that is fun to pay, having the comfort that when we need them most, they will be there is worth every penny. I recommend them to all of our friends and family, and there won't be a day that goes by that our pups aren't protected by Healthy Paws. ... Read More + Read More
Nina - 5/29/2016
I wish all insurance companies (i.e. those for humans) were as responsive as Healthy Paws. My family adopted a rambunctious Great Dane who's deaf, partially sighted and he's gotten into some mischief. He swallowed two small stuffed animals whole (yes, whole) and swallowed some medicine that he dug out of my purse. He also had ripped his paw pad. That translates to three trips to the emergency vet in the last five months, and therefore three claims submitted to Healthy Paws Pet Insurance. In each case, the claim was processed within a couple of days and we had a check within the week. Wow! My husband said, "Zane has better insurance than we do." Not only that, they followed up in an email asking how our dog was doing! If you're looking for a pet insurance company that's responsive, pays quickly, with great customer service, then Healthy Paws is for you. ... Read More + Read More
Louis - 5/20/2016
We don't know where we would be without Healthy Paws Pet insurance, as the surgery for our dog was in the thousands of dollars. I am hoping that she will not have to have another surgery, but I know that if it is needed Healthy Paws has our back… I wish the health insurance I have for myself paid as quickly as Healthy Paws or cared as much as they do. You are not just a number with them, you are treated as a real person - It’s amazing. A great experience all around! ... Read More + Read More
Deepak - 5/11/2016
Thank you Healthy Paws!!!! Our 1 yr old pup was suffering from some sort of tummy pain (later determined as HGE) and was not eating well for a couple of days, before starting to throw up blood. We had to rush her into emergency as our regular vet had a power outage. The bill estimate came out to me more than $1,500. If I did not have Healthy Paws, I would have struggled to pay the vet bill for our pup. I used the Healthy Paws phone app to submit the claims (super easy!), and within 2 days, all claims were completed. Other than helping me give my pup the best care required, they also sent me a follow up email to ensure she was doing good. This is what customer service should be all about. This is what a customer first company should feel like! ... Read More + Read More
Carol - 5/3/2016
After exhaustive research I settled on Healthy Paws. Last week my dog, Maxx, developed bloat, which is a dire emergency. I filed my claim by taking a picture of the bill with my phone and hit "submit." Really! That was it! I could go back to focusing on my dog's health. Within 24 hours I not only received notice via email that they were processing the claim, but that was soon followed by a detailed and easy to understand explanation of benefits. Healthy Paws gives me the peace of mind that if a crisis hits with my pet at a time when I might not be in a good financial place to deal with it, I can relax and focus on his care. Best thing? They paid exactly what I expected. No excuses or hidden clauses. I want this insurance for myself!! ... Read More + Read More
Alex - 4/24/2016
This company is SO much better than my own human health insurance. My dog blew out both of her ACL's, adding up to about $6,500 for the first surgery (second leg we'll be doing after this one heals). They covered my claim exactly like they said they would. No shady 'exclusions', no burying the claim in piles of unnecessary paperwork, no weird loopholes. I just used the app to send in the invoices and they paid it in less than a week. I'm speechless at how easy that was. If you don't have Healthy Paws Pet Insurance yet, get it. If I hadn't gotten it when I did I don't know what we would have done. No way I can afford a total of about $12,000 in bills on my own. ... Read More + Read More
Cassidy - 4/16/2016
I have all six of my pets insured with Healthy Paws. (Two dogs, four cats; I'm a veterinary nurse, so pets happen!) My oldest cat, Keats, recently developed a small mass on the bottom of one of his paws. When the pathology report came back recommending an oncology consult, I knew that I would be submitting my first claim to Healthy Paws. The following day he saw the oncologist, and then had a second surgery at the specialty clinic. Within a day of submitting my claim, Healthy Paws issued my reimbursement check! The process could not have been simpler and the people at Healthy Paws could not have been lovelier. I am so grateful that Healthy Paws allows me to choose the best course of treatment for my beloved pets without the added stress of financial concerns. ... Read More + Read More
Mary - 4/9/2016
Healthy Paws has been so wonderful! Shortly after signing up our doggy got very sick. Healthy Paws was there every step of the way. It is so nice knowing that we can get our girl the best care and not worry about it breaking the bank. Healthy Paws has even reached out to us asking how she is doing. What other pet insurance company would take the time to check on your dog?! It touched our hearts that they truly care. We couldn't of asked for a better company to have our back when it comes to our doggies well-being! ... Read More + Read More
Nancy - 4/1/2016
When a loved pet suffers a sudden illness, it's stressful enough dealing with their surgery and navigating through needed treatments and specialists. Having a pet health insurance company that is professional, supportive and positively responsive, makes for an easier and less anxious experience. Healthy Paws Pet Insurance is just that; a professional group of caring and responsible individuals whose primary emphasis is the well being of your pet. I feel fortunate to be enrolled with this distinguished group. ... Read More + Read More
Nancy - 3/24/2016
I would not choose any other pet insurance other than Healthy Paws. In comparing pet insurance companies, Healthy Paws has an annual deductible and other pet insurance plans are per condition, illness or accident. Being an insurance underwriter I saw that as quite a difference in coverage for the better. When our Riley ate something he should not have, they paid our claim within 5 days of me submitting it!… Thank you, Healthy Paws for being there for us when we needed it. It was so comforting, while waiting for the vet to give us a prognosis on Riley that we knew you would be there to help pay the expenses after he was treated. ... Read More + Read More
Nicole - 3/14/2016
We purchased pet insurance for our Cattle Dog Kona within a few months of getting her. Unfortunately, we had to use our insurance for a horrific accident that left her with a broken vertebrae and spinal damage/motor impairment. Healthy Paws has been there through surgery, medications, overnight stays and post operative care, including rehab. Healthy Paws' online claims submission is quick and easy. Not to mention, when you send an e-mail or ask a question you get a timely answer from their helpful staff - not a runaround. Thank you again and again Healthy Paws for helping us get our baby girl healthy and active! ... Read More + Read More
Alison - 3/7/2016
Our sweet Golden Retriever mix has had a string of bad luck! Two ACL tears within a few months apart! We are so thankful that we have Healthy Paws Pet Insurance...as these are quite expensive surgeries that also require follow up care and rehabilitation. Knowing that we have Healthy Paws insurance eases the burden of vet bills, frees us up to focus on our pet’s recovery and to get her the best care possible. Thanks to Healthy Paws for making the claims process so easy! ... Read More + Read More
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* Lifetime customer satisfaction rating at PetInsuranceReview.com