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Healthy Paws Pet Insurance Reviews
Our mission is to provide you and your pet with the best pet insurance plan and customer service in the country.
We are grateful to our pet-passionate customers for sharing their love of our pet health plan by rating us the best pet insurance at leading consumer and news websites like Pet Insurance Review, The Seattle Times, Angie's List, Los Angeles Times, and Consumers Advocate.
9.8 out of 10 - November 2015*.
Joe - 11/6/2015
Unfortunately, I have had more than a few mishaps within the first 2 years of being a first time pet dad...some of them major injuries to my puppy. Healthy Paws has been nothing short of amazing and has given me the piece of mine to never hesitate to make sure my dog receives the best possible medical care available. I recommend Healthy Paws to every pet parent at the vet, dog park, apartment community...literally every chance I get. One of the best pet parent decisions I could have made! ... Read More + Read More
Sarah - 11/3/2015
Absolutely wonderful insurance company (how often can one say that?). My accident prone puppy has been in and out of the vet since day one and Healthy Paws has been incredible. They have covered everything that they said they would and responded to claims quickly. It is such a relief knowing that I have a highly reliable company that has my dog's health in its best interest. Highly recommend. ... Read More + Read More
Jeff - 10/30/2015
I have to say that I am extremely happy with the coverage and service offered by Healthy Paws! I have 3 healthy dogs, but for some reason felt I should get them covered and a friend recommended Healthy Paws. After signing them up, one of my dogs got sick and required overnight hospitalization for an unexpected infection. Their customer service was amazing and patiently walked me through how to submit my first claim and what to expect while the claim was in review. They truly are the best - I wish my human health insurance company was as honest and easy to deal with as Healthy Paws! ... Read More + Read More
Shandell - 10/27/2015
All the members of our family with dogs use Healthy Paws. We have tried other insurance companies and none can compare to Healthy Paws. They are a fantastic company and their staff is exceptional. For peace of mind, you can not go wrong with Healthy Paws. We are extremely happy with Healthy Paws and would recommend them without hesitation. ... Read More + Read More
Visnu - 10/24/2015
Healthy Paws Insurance has been awesome. They were incredibly responsive after I had to take my puppy in for an emergency surgery for eating part of a tennis ball. The entire process was so simple and amazing fast: through filing the claim online, to getting a check in the mail one week later, to their few follow up emails to see how my pup was doing. Their staff has been wonderful. Healthy Paws Insurance = Peace of Mind. I can’t say enough about how much they helped our family out! ... Read More + Read More
Irene - 10/19/2015
We have been with Healthy Paws just over a year and have had to submit a couple claims in that time frame. First, the claim process couldn't be easier. I submitted one brief form with my receipt and received email confirmation that it was being processed. Second, the claim was processed within a few days and exactly as promised with no "fine print" exclusions. The check was in the bank before the our pet’s incision fully healed. Third, I truly appreciated the caring follow up email from the company asking about my pet's recovery. Just made me feel good about their attention to customer service. Overall, I would highly recommend Healthy Paws! ... Read More + Read More
Karen - 10/9/2015
Our 4 month old Golden Doodle "Chompx" suffered kidney failure. He was hospitalized in ICU for 2 weeks before being transferred to another hospital for dialysis. The bill was approximately $18k… Throughout this nightmare, Healthy Paws has shown genuine concern for Chompx and they have taken the financial burden off our minds as we focus on his recovery. Simple, flawless, expedited reimbursement for your pet's medical needs. Finally a pet insurance company that actually does what it says. ... Read More + Read More
Eileen - 10/5/2015
We have been with Healthy Paws for over 4 years and think they are amazing! Great staff, an easy to understand policy, fair pricing, tremendous service and quick claims turnaround. My pup and I are so pleased with Healthy Paws! ... Read More + Read More
Connie - 9/28/2015
I work at an animal hospital and tell all of our clients how important pet insurance is. Of course they ask me what pet insurance I have and I tell them Healthy Paws. Your customer support is awesome, answering all of my questions and concerns. I couldn't believe how fast the reimbursement check came after Vienna’s major leg surgery. It is good to know I have Healthy Paws by my side so she can always get the best care possible. ... Read More + Read More
Nicole - 9/22/2015
I have to say that I'm absolutely amazed at the level of service I received from Healthy Paws. It has made our lives SO much easier knowing that our pets are covered with insurance. It's not only the insurance that gives us peace of mind, it's the ease of filing claims (take a photo and submit through an app - couldn't be easier), the genuine care and concern from all of the customer service representatives I've spoken with and the speed at which claims are processed. I wish my health insurance company cared as much as they do!... My youngest dog recently tore both her cruciate ligaments, requiring surgery on both her legs. We had the surgery done on a Thursday. By Friday they had already processed the claim and submitted payment. It's stressful enough having to deal with an injured pet, but having 90% of $16,000 vet bills covered allowed us to focus on our dog and not the cost of the surgery. ... Read More + Read More
Kira - 9/16/2015
I've had my dog insured with Healthy Paws for over a year and I have NEVER been more proud to call myself a customer. They are fantastic with coverage, super fast with payouts, I always get to talk to a customer care team member if I call them with a question (and in this day in age that’s almost unheard of!), and best of all you really get the sense that they care about your animals just as much as you do! Now they have an App for your smartphone to submit claims. Things just got so much easier. I really can't recommend them enough! ... Read More + Read More
Anthony - 9/8/2015
I can not say enough GREAT things about Healthy Paws. When our dog first got injured I freaked out. Right off the bat, we were looking at thousands of dollars worth of vet bills, then we found out he would require surgery that was well over $6,000 dollars. After submitting the bill with his records, we were reimbursed within 3-4 business days. This was a HUGE relief and we are glad to say that Paxton is nearly fully recovered. Healthy Paws is the reason we were able to give him the best care possible. Their team even sent us a personal note checking on his health post surgery. ... Read More + Read More
Ally - 9/1/2015
I cannot say enough about Healthy Paws Pet Insurance. Our 2 year old chocolate lab just had to have major intestinal surgery because he ate a piece of a tennis ball that got stuck in his small intestine. It gave us such piece of mind knowing that we could commit to having the surgery done without being worried about the cost. It was already a very stressful and emotional time, and it was great to not have to worry about the final bill. I always knew that having pet insurance (especially for a lab) was important, but after this incident, I'm a believer. ... Read More + Read More
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* Lifetime customer satisfaction rating at PetInsuranceReview.com