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Healthy Paws Pet Insurance Reviews
Our mission is to provide you and your pet with the best customer service and best pet insurance plan in the country.
We are grateful to our pet-passionate customers for sharing their love of our pet health plan by rating us the best pet insurance at leading consumer and news websites like Pet Insurance Review, The Seattle Times, Angie's List, Los Angeles Times, and Consumers Advocate.
9.8 out of 10 - September 2016*.
Stephanie - 9/15/2016
Healthy Paws is truly an insurance company with integrity. We chose Healthy Paws because we'd read reviews that they offer some of the most comprehensive pet insurance out there. Their customer service is great, and we've always felt supported by them. If you're looking for comprehensive, high-quality pet insurance coverage, we highly recommend Healthy Paws. ... Read More + Read More
Marti - 9/3/2016
Our Coco Bella started limping every time she would get up after resting awhile. A trip to the vet determined that she had torn her cranial cruciate ligament. The best decision I every made was getting her covered by Healthy Paws Pet Insurance. They went beyond the normal claims process to help us pay for Coco's treatment without us having to dig into our savings. Their customer care team totally understands their clients’ concerns and needs. ... Read More + Read More
Thomas - 8/27/2016
My puppy broke his leg recently and the vet told me if he did not have surgery (with a cost of $4,500), he would never be able to use it correctly in the future. Having insurance is one thing. However, having Healthy Paws is completely different! I called them and spoke with Ryan, who was most helpful in getting my claim filed. I simply had to send them scans of the invoices and within a week, I had a reimbursement check in the mail! To put the cherry on top, I received an email after all was said and done which simply inquired about how well my baby was recovering . Really made me feel like they cared about me and my pup! ... Read More + Read More
Laura - 8/19/2016
We adopted our dog over a year ago and signed up with Healthy Paws right away. Just when I started to wonder if pet insurance was worth it and almost thought about cancelling... BAM! Broken leg, mass removal, and infection- all in one month! Submitting to Healthy Paws was easy and the checks came quickly. I also feel good knowing that, should anything else happen, our Healthy Paws Pet Insurance will be there! ... Read More + Read More
Sarah - 8/7/2016
I absolutely love Healthy Paws Pet Insurance. I recommend them to friends and family every chance I get. Healthy Paws has the most amazing customer service and is so easy to work with. The peace of mind that comes with having comprehensive insurance for your pet is absolutely unparalleled. It is such a great feeling to know that no matter what happens, my dog will be taken care of to the fullest extent. ... Read More + Read More
Jane - 8/2/2016
Healthy Paws Pet Insurance is absolutely the BEST! I have had this insurance since my dogs were puppies. Claims are processed so fast--this last time, when both dogs were treated for raisin toxicity, it literally took 45 minutes from the time I submitted the claim on line, to receiving an email from Healthy Paws that the claims were completed and a check was in the mail. I received payment in about 3 days. I want to be a dog, see my veterinarian for medical care, and have Healthy Paws as my insurance company! ... Read More + Read More
Ashley - 7/23/2016
From the moment I enrolled with Healthy Paws, I have received exceptional customer service. Recently my beloved cat had a urinary blockage that required surgery. When I received the final invoice, I faxed it to Healthy Paws. My claim was processed immediately and was notified that a check was on the way! Even more impressive than the speedy claims process was the extraordinary efforts the Healthy Paws team made to follow-up with me on my cat’s recovery. Several team members reached out to me via email - and I'm not talking about some automated message. The notes were thoughtful, specific and gave me great comfort during a very trying time. THIS is what differentiates Healthy Paws from the other companies! ... Read More + Read More
Philip - 7/13/2016
Sadly, our dog got a nasty lung cancer tumor. Throughout his illness, we submitted probably a dozen bills totaling over $12,000 (yes, twelve thousand dollars!). Healthy Paws paid every single bill, no questions or pushback. All the claims were approved SAME DAY. The checks came in less than a week. They emailed us support and condolences. I honestly can't see how it could have been better (unless free). I will never have a dog without having Healthy Paws, period. ... Read More + Read More
Irina - 7/8/2016
I have submitted a number of claims over the last five years to Healthy Paws. All claims were handled in a very timely manner and reimbursements were sent promptly. It is always a pleasure to speak over the phone or communicate via e-mails with their customer care representatives. Their team responds promptly, along with being polite, thorough, attentive and caring. I'd highly recommend Healthy Paws to anyone with a pet! ... Read More + Read More
Robert - 6/30/2016
We have a policy with Healthy Paws for my (now) 14 month old Lab Roxy and recently had to file a claim for CCL knee surgery. The experience was more than I had hoped it would be! I've had to deal with all kinds of insurance companies in my life and Healthy Paws is BY FAR the easiest to work with. Both the website and their customer care team are top notch and the folks on the phone really cared about Roxy’s wellbeing. All in all I can't say enough about Healthy Paws. It is so comforting to know that I can do everything for Roxy without fear of going into debt and that's important! ... Read More + Read More
Caitlin - 6/15/2016
Our pets have better insurance than we do! I have been nothing short of amazed by the service from Healthy Paws. One of our dogs tore a tendon in her back leg and it was such a relief to be able to tell the vet "do what you think is best" without having to worry about the price tag. The process of filing a claim was super quick and easy. Healthy Paws customer service is also top notch. They were always quick to answer my questions via a call or email and even sent me a note after the surgery to check on our pup. I highly recommend Healthy Paws! ... Read More + Read More
Mackenzie - 6/4/2016
Healthy Paws has been amazing for our dog over the past two years. All of our claims were paid within just a couple of days and were a breeze to submit via their phone app. Our dog is a repeat sock eating offender and when he had to have surgery to remove one, Healthy Paws paid our claim quickly and saved us from having thousands of dollars in credit card debt. They even reached out personally to see how Finn was doing and make sure he was okay. The personal service is spectacular, and their coverage options are great. We're actually bringing home a new puppy next week, and will have Healthy Paws covering him from day one! While the monthly fee may not be something that is fun to pay, having the comfort that when we need them most, they will be there is worth every penny. I recommend them to all of our friends and family, and there won't be a day that goes by that our pups aren't protected by Healthy Paws. ... Read More + Read More
Nina - 5/29/2016
I wish all insurance companies (i.e. those for humans) were as responsive as Healthy Paws. My family adopted a rambunctious Great Dane who's deaf, partially sighted and he's gotten into some mischief. He swallowed two small stuffed animals whole (yes, whole) and swallowed some medicine that he dug out of my purse. He also had ripped his paw pad. That translates to three trips to the emergency vet in the last five months, and therefore three claims submitted to Healthy Paws Pet Insurance. In each case, the claim was processed within a couple of days and we had a check within the week. Wow! My husband said, "Zane has better insurance than we do." Not only that, they followed up in an email asking how our dog was doing! If you're looking for a pet insurance company that's responsive, pays quickly, with great customer service, then Healthy Paws is for you. ... Read More + Read More
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* Lifetime customer satisfaction rating at PetInsuranceReview.com