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Call us 1.800.453.4054
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We specialize in adopted pets!
How is reimbursement calculated?

Information about how reimbursement is calculated is located here.

Our customer care commitment:

We reimburse you for your pet insurance claims as quickly as possible. Our goal is to approve repeat claims in 72 hours or less. First-time claims may take a little longer, between seven and ten business days, depending on how quickly your vet clinic provides us with the records we need to complete the claim process. If you ever have any questions or concerns, please don't hesitate to contact us.

Healthy Paws Pet Insurance office hours: Monday-Friday, 7:00 a.m. - 7:00 p.m. and Saturday 9:00 a.m. – 5:00 p.m. PST.

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