To put it mildly, some dogs are not particularly fond of humans they do not know. They may not like approaching or even being around them and can behave in concerning ways when confronted with a stranger. This is sometimes labeled dog aggression or reactivity, but it’s not the dog’s fault.
If your dog is growling, barking, snarling or snapping at a new person when they approach, it is not because your dog is a jerk; he is likely AFRAID (for various reasons, possibly completely unknown to us) and trying desperately to get that person to back off. If your dog is showing behaviors towards people that make him appear to be an aggressive dog—these are actually fearful behaviors—below are steps to take for approach and handling.
Before starting, you should have a specialized counterconditioning and desensitization training plan for your dog’s individual triggers. A brief explanation of counterconditioning and desensitization is below but please seek professional help from a positive trainer or veterinary behaviorist to implement a full training plan.
A dog this upset is likely scared and will need to be introduced to people carefully, and over time.
Do NOT have a stranger give your dog treats. Often people make the mistake of having the stranger offer the dog treats but if your dog really likes treats, you may be luring him to the stranger with the food and thus creating conflict in your dog (“I want that treat but don’t really want to get close to that scary human”). Once your dog gets up to the stranger, he may take the treat but find himself too close for comfort and even more frightened.
Initially, any treats should be coming from you when the unfamiliar person appears. If the “stranger” is someone who you do eventually want to be in your dog’s life, once your dog is comfortable (read his all-important body language!), then you can start having the guest toss treats away from their body.
Gradually work closer only when your dog chooses to get closer without the lure of a treat. Your dog should always be able to initiate the interaction and be free to choose to get away if he wants.
Keep in mind that all interactions and handling should allow for the least amount of fear, anxiety and stress placed on your dog. Here are some steps:
The goal is to change how the dog FEELS about the trigger (a stranger) by giving them a positive association. We are not “training” the dog to do anything. Think of counterconditioning as when a stranger appears, great things happen to Fido.
Be prepared to give your dog a treat if they see a trigger.
Danette Johnston
Danette Johnston is the owner of Dog’s Day Out daycare and training center in Seattle. She has trained dogs (and people!) working in animal hospitals and shelters and worked as an animal-assisted therapy instructor. She started a Shelter Training Program in which she educates staff and volunteers at rescues to improve the lives of shelter animals. She currently shares her home with Ernie, a brown tabby with many extra toes, a 20-pound fluffy rescue dog named Boogie, one human teenager, and a very tolerant husband.