File a claim

Filing claims is simple - sign into the Customer Center or download the mobile app to file from your phone. No forms are required!

Frequently asked questions about claims

No forms are necessary! You can simply submit your claim by taking a photo of your invoice and uploading it through our online Customer Center or Healthy Paws Mobile App.

 

If you would like a claim form, you can download a pre-populated, personalized form in the My Account section of our website.

 

  • You can also submit your invoice(s) and supporting medical documents to claims@healthypawspetinsurance.com
  • Fax (888-228-4129)
  • Or mail to:
Healthy Paws pet insurance
P.O. Box 1156
Portland, ME 04104

Yes! To meet your annual deductible (after which reimbursements will start), we recommend that you submit all claims pertaining to new accidents, illnesses and injuries.