Healthy Paws Customer Center

The Healthy Paws Customer Center is your online resource for managing your pet’s policy, filing claims, reviewing claim status, updating your billing information, and more!

Customer Center features

No need to chase your tail,
it’s all here.
File a claim

Just snap a photo of your bill and submit it here or on the mobile app — no more claim forms!

View your claim status

Track your claim status in real time.

Change your address

Moving? Update your information to be sure you receive your claim payments. 

Manage your policy

Add another furry family member to your plan online.

Update billing information

Don’t let your pet’s coverage lapse — make sure an active credit or debit card is on file.

Mobile App

Our mobile app makes claims even easier

No need for claim forms – you can submit claims right from the vet’s office with our mobile app.

Get a quote in seconds for care that shows up when it counts