Healthy Paws Customer Center
The Healthy Paws Customer Center is your online resource for managing your pet’s policy, filing claims, reviewing your claim status, updating your billing information and much more!
We’re an eco-friendly, paperless company and provide all information electronically to our customers by email and through our online Customer Center. You can also learn more and download our new Healthy Paws Mobile App for tablets and mobile phones!
No More Claim Forms!
- Simply take a picture of your vet bill
- Submit via computer or mobile app
- See claims status in real time
- 99% of claims processed in 2 days
Customer Center Features
- File a claim - No more claim forms! Just file online or through our Mobile App.
- View your claim status - See real time claim status.
- Change your address - Moving? Make sure we have your new address so that you receive your claim reimbursements.
- Manage your policy - From adding a new pet to removing one, you can manage your policy easily online.
- Update your billing information - We accept credit and debit cards for your monthly payment. Don’t let your pet’s coverage lapse.
- Upload Pet Photos - We love seeing the pets we protect. Upload your favorites!
- Refer a Friend - Refer a Friend & we'll donate $25 to help homeless pets.
Get an instant quote now and take the first step to protect your furry best friend.