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Healthy Paws Pet Insurance Reviews

Our mission is to provide you and your pet with the best customer service and best pet insurance plan in the country.

We are grateful to our pet-passionate customers for sharing their love of our pet health plan by rating us the best pet insurance at leading consumer and news websites like Canine Journal, Consumers Advocate, Yelp, Pet Insurance Quotes, The Seattle Times, and Angie's List.

Our customer satisfaction rating is
9.8 out of 10 - March 2019*.


Easy claims process
LB - 3/6/2019
Our young kitty recently ate a whole mouse toy and had to have surgery. I was pleased that the Healthy Paws claim process was so easy. Our baby is fine now and has promised never to do this again! Very impressed that Healthy Paws followed up after the surgery to check on our baby! ... Read More + Read More
Great coverage and quick reimbursement
Nicole - 2/25/2019
Beyond glad we chose Healthy Paws as our pup took a tumble at doggy daycare and fractured his elbow. We submitted the claims via the Healthy Paws phone app and were reimbursed within the week! We couldn’t be happier with the quick turnaround and their customer support when we called with questions. Most importantly, they saved us over $4,000 in out of pocket expenses! ... Read More + Read More
Best care for our pup
Celia - 2/18/2019
Signing up with Healthy Paws was the best decision we could have made for our pup who has had a lot of health issues. In each case, Healthy Paws has covered these expenses and lived up to their policy. It’s so easy to use their app to submit claims. They process the claims quickly and can submit your reimbursement directly to your bank account. I can honestly say without Healthy Paws we couldn’t have afforded to give our dog the care he needs! ... Read More + Read More
Excellent Coverage
Cathie - 2/3/2019
I decided to get pet insurance for my second pug after I had spent so much on my first pug without insurance. I chose Healthy Paws Pet Insurance because of their flexible premium and deductible packages. The terms of coverage are very clear and if you don't understand something they have very helpful people you can talk to… Submitting a claim is super easy. You can submit the paperwork online or they have an app and you just snap a photo of your invoice and you’re done. ... Read More + Read More
Wonderful customer service
Erika - 1/24/2019
My dog is recently had an accident that required a pretty serious surgery... Without Healthy Paws the financial burden would have been great. Healthy Paws processed the claim without delay. We received reimbursement less than 2 weeks after his surgery AND they checked in to see how his recovery is going. Wonderful customer service, I wish human health insurance worked this great! ... Read More + Read More
Impressive service
Ron - 1/8/2019
Our German Shepard needed major back surgery for a ruptured disk. Healthy Paws covered everything they promised. Everyone I spoke to was not only professional and courteous but caring and very sweet. We had the payment in hand within 7 days from sending in the invoice. We are so impressed with Healthy Paws we would recommend them to every pet owner. ... Read More + Read More
Helpful and compassionate
Nikki - 12/27/2018
Unfortunately our Salvatore started having allergy and skin/ear issues. Healthy Paws has been wonderful. We have taken Sal to several specialists and his claims have always processed without issue. In the past year alone Sal’s bills have totaled over $10,000. Anytime I have ever had a question the team at a Healthy Paws has always been so helpful and compassionate. I really wish they would consider branching into human health care. ... Read More + Read More
Highly recommend Healthy Paws
Ariana - 12/11/2018
Our two year old pup had surgery and unfortunately experienced a difficult recovery. As difficult as all of this was, having Healthy Paws and not having to worry about the financial aspect of her care made everything that much easier. Whatever test or treatment she needed, we were able to do. Our girl is doing much better now and we have already received our reimbursement from Healthy Paws. We highly recommend them! ... Read More + Read More
Excellent customer service
Kamal - 11/28/2018
Healthy Paws is the best insurance choice we made for our boy. At 7 months old he needed surgery and the team at Healthy Paws were incredible. They went above and beyond to make the payment seamless, authorizing a direct payment to our veterinarian so all we had to pay was our part. Their customer service was excellent. They even followed up with us after to ask how our boy was doing. What more can you ask for? ... Read More + Read More
The best pet insurance ever!
Abbi - 11/15/2018
Seriously! The best pet insurance ever! The last thing you want to have to worry about is jumping through hoops when you’re dealing with a medical emergency for your fur baby. The best part about Healthy Paws is that they actually care! Not only were they there for us every step of the way, they actually reached out to see how our pup was doing! I’m not talking about some generic computer generated email... an associate actually reached out! I couldn’t believe it. ... Read More + Read More
Friendly service, prompt reimbursement
Jennie - 11/1/2018
We decided to try Healthy Paws in December 2015 when we adopted a rescue dog who had lost her left front leg in a tragic mauling. Since we adopted her, she has been diagnosed with a couple of serious ailments--inflammatory bowel disease and, more recently, encephalitis. Healthy Paws' superior coverage has enabled us to give her the treatment and monitoring she needs and she is thriving, despite her challenges. We have had other pet insurance coverage, but none has surpassed their friendly service and prompt reimbursement. ... Read More + Read More
Prompt and professional
Richard - 10/19/2018
Our 14 month old Weimaraner got a severe case of pneumonia and nearly died. After four days at a veterinary specialty hospital on IV fluids, antibiotics and oxygen, she survived and is back at full health. As one can imagine, it was all quite expensive, racking up over $8,000 in bills. The people at Healthy Paws came through promptly with care and professionalism. Two weeks from submission to payment, with a personal note in between asking how she was doing. Healthy Paws is the best. ... Read More + Read More
Reliable, fast, and fair
Teresa - 10/3/2018
Healthy Paws Pet Insurance is reliable, fast, and fair. I would not recommend any other because I have had such a great experience with them. Most of all the peace of mind knowing I never have to sacrifice my pet's health care due to costs. Pet insurance allows me to give the best I can to my Frenchies. I wouldn’t have it any other way. ... Read More + Read More

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* Lifetime customer satisfaction rating at ConsumersAdvocate.org