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Customer Reviews

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Healthy Paws Pet Insurance Reviews

Our mission is to provide you and your pet with the best customer service and best pet insurance plan in the country.

We are grateful to our pet-passionate customers for sharing their love of our pet health plan by rating us the best pet insurance at leading consumer and news websites like Canine Journal, Consumers Advocate, Yelp, Pet Insurance Quotes, The Seattle Times, and Angie's List.

Our customer satisfaction rating is
9.8 out of 10 - January 2020*.


Wonderful to deal with
Monika - 1/9/2020
Healthy Paws is wonderful to deal with. You can always reach their team and they are always helpful. We recently encountered a large vet expense and the claims process couldn't be any easier. The vet submitted the bill, I had a response the next day and received a check within a week. It can't be any more efficient than that. ... Read More + Read More
Easy claim filing
Rachel - 12/28/2019
It was easy to file my claim when my lab needed ACL surgery. Their customer care team was quick to process everything, which took the burden off of us so we could focus on caring for our pup. The best gift you can ask for is peace of mind knowing you are protected in the worst case scenario when your pet gets sick or injured. ... Read More + Read More
Excellent pet Insurance
Gail - 12/13/2019
Excellent pet insurance and customer care. In time of our greatest need, Healthy Paws customer service and care was truly exceptional. I’ve never encountered a pet insurance company that after mailing my reimbursement to me, inquired on how my little one was doing! They really love our four legged babies and we are lucky to have Healthy Paws at our side! ... Read More + Read More
Healthy Paws cares
Dottie - 11/30/2019
I have used Healthy Paws Insurance for years with all my dogs and it is the best thing I have done. You never know when something tragic is going to happen. Healthy Paws makes it very easy to file a claim, they are quick to respond and they always process my claims as quickly as possible. ... Read More + Read More
Smartest decision for my puppy
TP - 11/12/2019
Signing up with Healthy Paws was the smartest thing I did when I got my puppy. At 7 months old, a health issue came up and his coverage has been a life saver! Submitting a claim couldn't be easier, reimbursement turn around is fast and the personal attention from their customer service department lets you know that Healthy Paws understands how our pets touch our lives. ... Read More + Read More
They make stressful situations easier
Tiffany - 11/2/2019
Very happy with Healthy Paws. When a tumor needed to be removed from our pet, the costs for removal and surgery added up very quickly. The claim process and quick response by Healthy Pets was amazing! Made a very stressful family situation so much easier. ... Read More + Read More
Healthy Paws saved us thousands
Matt - 10/26/2019
Having a very curious and active Pittie makes for trips to the vet more often than we would like. Healthy Paws has literally saved us thousands of dollars on vet bills. Super easy to work with, really nice/pleasant staff and always quick to answer any questions. ... Read More + Read More
Getting Healthy Paws was a great decision
Carlo - 10/11/2019
Healthy Paws has been one of the best decisions my wife and I have made. We had to do surgery on both of our dogs and Healthy Paws was great at reviewing the claims and getting the reimbursement deposited into our account. Filing a claim was as easy as using their phone App, taking a picture of the receipt and hitting submit. ... Read More + Read More
Kind, caring and efficient
Monica - 9/26/2019
My pooch has had a rough three months with health issues that required expensive diagnostic procedures, hospitalization and rehab treatments. Healthy Paws made the stressful experience so much more bearable! I don’t have to worry about the financial burden of those vet bills and Healthy Paws made the claims submission and reimbursement process a breeze. On top of that, the customer service is kind, caring and super efficient. ... Read More + Read More
The best pet insurance
Logan - 9/9/2019
Healthy Paws is truly the best there is. My dog had major leg surgery and I only ended up paying $207 of the $2070 bill. Their claims processing time is absolutely fantastic - I’m reimbursed usually within 2 weeks. I no longer panic in fear when we have to go to the vet wondering what we’ll have to give up that month to pay for the veterinarian treatment. It’s truly a huge weight off my shoulders, especially with such an incident prone puppy! ... Read More + Read More
Prompt and efficient customer service
Matt - 9/2/2019
We have 2 Golden Retrievers insured with Healthy Paws for more than 5 years. Their claims process is very convenient and easy. Direct deposit of payments helps speed up the reimbursement process. Recently one of our dogs required major orthopedic surgery. Over $11,000 and Healthy Paws was there for us. That kind of peace of mind is why we have Healthy Paws. ... Read More + Read More
Grateful for Healthy Paws
Kelly - 8/27/2019
We own a Pug and he is our everything. I am so grateful we decided on Healthy Paws (after extensive research and comparisons). I quite literally do not know where we would be without Healthy Paws as our Pug has been a little more high maintenance. Healthy Paws has always taken care of us. They respond quickly, they issue payments quickly and they even check in with me via email asking about how our baby is doing. I never miss an opportunity to tell people to use Healthy Paws! ... Read More + Read More

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* Lifetime customer satisfaction rating at ConsumersAdvocate.org