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Healthy Paws Pet Insurance Reviews

Our mission is to provide you and your pet with the best customer service and best pet insurance plan in the country.

We are grateful to our pet-passionate customers for sharing their love of our pet health plan by rating us the best pet insurance at leading consumer and news websites like Canine Journal, Consumers Advocate, Yelp, Pet Insurance Quotes, The Seattle Times, and Angie's List.

Our customer satisfaction rating is
9.8 out of 10 - September 2019*.


The best pet insurance
Logan - 9/9/2019
Healthy Paws is truly the best there is. My dog had major leg surgery and I only ended up paying $207 of the $2070 bill. Their claims processing time is absolutely fantastic - I’m reimbursed usually within 2 weeks. I no longer panic in fear when we have to go to the vet wondering what we’ll have to give up that month to pay for the veterinarian treatment. It’s truly a huge weight off my shoulders, especially with such an incident prone puppy! ... Read More + Read More
Prompt and efficient customer service
Matt - 9/2/2019
We have 2 Golden Retrievers insured with Healthy Paws for more than 5 years. Their claims process is very convenient and easy. Direct deposit of payments helps speed up the reimbursement process. Recently one of our dogs required major orthopedic surgery. Over $11,000 and Healthy Paws was there for us. That kind of peace of mind is why we have Healthy Paws. ... Read More + Read More
Grateful for Healthy Paws
Kelly - 8/27/2019
We own a Pug and he is our everything. I am so grateful we decided on Healthy Paws (after extensive research and comparisons). I quite literally do not know where we would be without Healthy Paws as our Pug has been a little more high maintenance. Healthy Paws has always taken care of us. They respond quickly, they issue payments quickly and they even check in with me via email asking about how our baby is doing. I never miss an opportunity to tell people to use Healthy Paws! ... Read More + Read More
Healthy Paws is great
John - 8/10/2019
We have had Healthy Paws for the last 9 years. During this time we needed to use file numerous claims and some of them included $1000 - $4000 vet bills. We never had any issues being reimbursed and the reimbursement were issued very quickly. I cannot express how good their customer service is and I tell every pet owner I meet how good Health Paws has been to us! ... Read More + Read More
Thumbs up for Healthy Paws
Stephen - 7/30/2019
A big thumbs-up for Healthy Paws! My puppy was attacked by a another dog and need two surgeries to recover. The Healthy Paws app on my IPhone made it SUPER easy to submit claims. I received clear email updates from Healthy Paws on the status of my claims. Reimbursement for my expenses came promptly and was followed by a thoughtful check-up email from their team. I only wish my own PERSONAL health insurance worked so smoothly! ... Read More + Read More
Great customer service
Chuck - 7/21/2019
Health Paws was a pleasure to work with! We have had 2 separate claims, one for each of our dogs. Communication is great, coverage is great, and they are very prompt paying the claims. ... Read More + Read More
Peace of mind with Healthy Paws
Carol - 7/9/2019
This company is absolutely wonderful! I have my two german shepherds insured and they both had serious illnesses two weeks apart. I was reimbursed by Healthy Paws for over $7,000.00! There is such peace of mind knowing that we can treat our dogs' medical conditions without the worry of severe financial strain. ... Read More + Read More
Fantastic Service
Jeffrey - 6/26/2019
Our 2 year old Shih-Tzu just had to have major surgery for a bowel obstruction. Healthy Paws customer care team reviewed our claim & had it paid in less than two weeks. I have worked in the (people) insurance business for over 40 years so I know a thing or two about settling claims. Their service is fantastic! ... Read More + Read More
Beyond satisfied
Bonnie - 6/4/2019
I am beyond satisfied and grateful to Healthy Paws. They have come through for me whenever I have had a health issue with my dog. Their customer service reps are kind and friendly. The claims process is quick, easy to navigate and I always get reimbursed quickly... So glad I did my research and picked Healthy Paws for my pooch! ... Read More + Read More
Quick claims processing
Elizabeth - 5/24/2019
Recently our dog had to undergo an unanticipated surgery. While our concern and focus was on her recovery and rehabilitation, the team at Healthy Paws quickly reviewed our claims and kept in contact regarding her well being. It has been a relief to work with people who are friendly, responsive and compassionate to our family member. I"m thankful we choose Healthy Paws as our partners in Roxy’s healthcare! ... Read More + Read More
Thrilled with Healthy Paws
Rosie - 5/10/2019
My husband and I could not be more pleased. We are very sensitive to customer service and Healthy Paws exceeded our expectations. Not only were the claims super easy to file, we got our reimbursement checks fairly quickly. Our dog had a serious surgery that was expensive and Healthy Paws had our back the entire time. ... Read More + Read More
Truly been a life saver
Ginny - 5/3/2019
Healthy Paws is top notch. My dog has always been healthy until recently. It’s been one thing after another with numerous and costly vet visits. He’s had x-rays, multiple blood work-ups, an ultrasound and even eye surgery. It’s very stressful to go through this with my beloved animal but Healthy Paws took that financial worry away. ... Read More + Read More
There when you need them!
Erica - 4/25/2019
I tell everyone I know that Healthy Paws is more than just an insurance company, they are like extended family. The monthly premiums are affordable and even if you go years without ever needing to file a claim, all it takes is one accident or illness in your pet's life and the policy will more than pay for itself… Their easy claims process and no BS reimbursement makes it easy to seek care for my pets, even when I know it's going to be expensive. ... Read More + Read More

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* Lifetime customer satisfaction rating at ConsumersAdvocate.org