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Healthy Paws Pet Insurance Reviews

Our mission is to provide you and your pet with the best customer service and best pet insurance plan in the country.

We are grateful to our pet-passionate customers for sharing their love of our pet health plan by rating us the best pet insurance at leading consumer and news websites like Canine Journal, Consumers Advocate, Yelp, Pet Insurance Quotes, The Seattle Times, and Angie's List.

Our customer satisfaction rating is
9.8 out of 10 - December 2018*.


Excellent customer service
Kamal - 11/28/2018
Healthy Paws is the best insurance choice we made for our boy. At 7 months old he needed surgery and the team at Healthy Paws were incredible. They went above and beyond to make the payment seamless, authorizing a direct payment to our veterinarian so all we had to pay was our part. Their customer service was excellent. They even followed up with us after to ask how our boy was doing. What more can you ask for? ... Read More + Read More
The best pet insurance ever!
Abbi - 11/15/2018
Seriously! The best pet insurance ever! The last thing you want to have to worry about is jumping through hoops when you’re dealing with a medical emergency for your fur baby. The best part about Healthy Paws is that they actually care! Not only were they there for us every step of the way, they actually reached out to see how our pup was doing! I’m not talking about some generic computer generated email... an associate actually reached out! I couldn’t believe it. ... Read More + Read More
Friendly service, prompt reimbursement
Jennie - 11/1/2018
We decided to try Healthy Paws in December 2015 when we adopted a rescue dog who had lost her left front leg in a tragic mauling. Since we adopted her, she has been diagnosed with a couple of serious ailments--inflammatory bowel disease and, more recently, encephalitis. Healthy Paws' superior coverage has enabled us to give her the treatment and monitoring she needs and she is thriving, despite her challenges. We have had other pet insurance coverage, but none has surpassed their friendly service and prompt reimbursement. ... Read More + Read More
Prompt and professional
Richard - 10/19/2018
Our 14 month old Weimaraner got a severe case of pneumonia and nearly died. After four days at a veterinary specialty hospital on IV fluids, antibiotics and oxygen, she survived and is back at full health. As one can imagine, it was all quite expensive, racking up over $8,000 in bills. The people at Healthy Paws came through promptly with care and professionalism. Two weeks from submission to payment, with a personal note in between asking how she was doing. Healthy Paws is the best. ... Read More + Read More
Reliable, fast, and fair
Teresa - 10/3/2018
Healthy Paws Pet Insurance is reliable, fast, and fair. I would not recommend any other because I have had such a great experience with them. Most of all the peace of mind knowing I never have to sacrifice my pet's health care due to costs. Pet insurance allows me to give the best I can to my Frenchies. I wouldn’t have it any other way. ... Read More + Read More
Reliable, fast, and fair
Teresa - 10/3/2018
Healthy Paws Pet Insurance is reliable, fast, and fair. I would not recommend any other because I have had such a great experience with them. Most of all the peace of mind knowing that I never have to sacrifice my pet's health care due to costs. Pet insurance allows me to give the best I can to my Frenchies. I wouldn’t have it any other way. ... Read More + Read More
Incredibly easy claims filing
Mary - 9/22/2018
... Healthy Paws has been amazing. It’s incredibly easy to file a claim online and to upload documentation. They interfaced directly with my local veterinarian and the veterinary college hospital to get any records I didn’t have. Within a week of filing my first claim, it had been approved and subsequent claims approved in a couple of days... From start to finish, Healthy Paws has made a really stressful time a lot easier. I can’t recommend them enough to anyone looking for a pet insurer they can rely on. ... Read More + Read More
The absolute best pet insurance
Deena - 9/5/2018
Healthy Paws is the absolute best pet insurance. They have helped both of our dogs receive the care that we otherwise would not have been able to afford. It's easy to manage claims online and they have people who can quickly and personally help answer questions and problem solve any issue. They check in on the welfare of our dogs as well. If only people insurance were so incredibly useful! ... Read More + Read More
Friendly, knowledgeable and helpful
Judy - 8/21/2018
I am so happy with my choice of Healthy Paws as my pet insurance company. They have been super easy to work with and pay out claims very quickly. You simply take maybe 1 minute to submit your claim via their phone app, answer a couple of questions, hit send, and done. When you need to speak with someone their customer care team is friendly, knowledgeable and helpful. I also love that they have a Foundation which gives back to rescues and shelters. I highly recommend them to anyone who will listen. ... Read More + Read More
Best pet insurance company
Michelle - 8/14/2018
This is the best company for pet insurance!! Not only do they respond quickly to my questions, they pay promptly and always have a very caring attitude!! We love Healthy Paws and have been with them for 6 years. ... Read More + Read More
Quick claims processing
Holly - 8/4/2018
2 weeks ago my Dachshund was hospitalized for gastroenteritis. After pain meds, anti-nausea meds, fluids and a bland diet, Millie is back to her old self! I had such peace of mind having Healthy Paws during her hospital stay. Not worrying about finances allowed me to just focus on what Millie needed. Healthy Paws processed my claim quickly and efficiently and the reimbursement was in my mailbox within a week. Thanks Healthy Paws! ... Read More + Read More
Overjoyed with their customer service
Aimee - 7/21/2018
…I’m singing from the mountain tops that Healthy Paws is one of the best decisions I’ve ever made! For the last 2.5 years, we’ve been overjoyed with their customer service, responsiveness and ease of submitting claims. I cannot say enough good things about this company; they truly prioritize your furry family above all else. ... Read More + Read More
Fast and easy claims processing
Martha - 7/8/2018
Thanks to our Healthy Paws insurance policy we were able to get cancer treatment for our Bernese Mountain Dog. Filing claims is fast and easy. We received our reimbursements by direct deposit within 10 days of filing every claim! Without this insurance we would not have been able to get our precious girl any treatment. We cannot say enough good things about Healthy Paws! ... Read More + Read More

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* Lifetime customer satisfaction rating at ConsumersAdvocate.org