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Customer Reviews

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Healthy Paws Pet Insurance Reviews

Our mission is to provide you and your pet with the best customer service and best pet insurance plan in the country.

We are grateful to our pet-passionate customers for sharing their love of our pet health plan by rating us the best pet insurance at leading consumer and news websites like Canine Journal, Consumers Advocate, Yelp, Pet Insurance Quotes, The Seattle Times, and Angie's List.

Our customer satisfaction rating is
9.8 out of 10 - April 2020*.


Healthy Paws helps prepare for the unexpected
Marie - 3/28/2020
I highly recommend Healthy Paws. I had to take my cat for diagnostic testing which included a CT scan, bloodwork, and biopsy. If I didn’t have Healthy Paws, I simply wouldn’t have been able to afford the treatment. Healthy Paws worked with my vet, making a direct payment so I was only responsible for my portion of the bill. Even if you aren’t concerned with your pet’s health now, this is a great way to prepare for the unexpected. ... Read More + Read More
Great coverage
Sean - 3/13/2020
Healthy Paws has provided great coverage for both of my dogs throughout their lives. I've been a customer since 2012 and have never had any issues with their claims processing or customer service. Knowing Healthy Paws was there to back me up has made a lot of decisions much easier to make and allowed me to give my dogs the best care! ... Read More + Read More
Best pet insurance I've had
Roberto - 2/25/2020
Healthy Paws is by far the best pet insurance I’ve ever had. The customer care is friendly and you can tell they truly care. The process of filing a claim and receiving payment is as easy as could be. I would never consider having a dog without Healthy Paws backing me up. ... Read More + Read More
Stress free insurance
Jerry - 2/18/2020
Healthy Paws is the best. Our Gracie had a cyst removed from her foot, which later became infected. Healthy Paws settled each bill we sent in with expediency and accuracy. Makes being a pet owner stress free! ... Read More + Read More
The best pet insurance
Nat - 2/5/2020
I have been a Healthy Paws customer for 3 years. Recently my dog had a herniated disc and needed emergency surgery that cost $10K. The vets at the hospital said that it was great I had Healthy Paws since they have the most comprehensive coverage. Because of Healthy Paws, I was able to get my dog the surgery and he has now completely recovered! By far it is the best pet insurance. ... Read More + Read More
Healthy Paws, healthy chocie!
Kara - 1/24/2020
Healthy Paws has been wonderful for my girl Whimsy. They have been easier to work with than my own health insurance! Having Healthy Paws has made it easier to care for my furry family member and given me great peace of mind when it comes to her care. ... Read More + Read More
Wonderful to deal with
Monika - 1/9/2020
Healthy Paws is wonderful to deal with. You can always reach their team and they are always helpful. We recently encountered a large vet expense and the claims process couldn't be any easier. The vet submitted the bill, I had a response the next day and received a check within a week. It can't be any more efficient than that. ... Read More + Read More
Easy claim filing
Rachel - 12/28/2019
It was easy to file my claim when my lab needed ACL surgery. Their customer care team was quick to process everything, which took the burden off of us so we could focus on caring for our pup. The best gift you can ask for is peace of mind knowing you are protected in the worst case scenario when your pet gets sick or injured. ... Read More + Read More
Excellent pet Insurance
Gail - 12/13/2019
Excellent pet insurance and customer care. In time of our greatest need, Healthy Paws customer service and care was truly exceptional. I’ve never encountered a pet insurance company that after mailing my reimbursement to me, inquired on how my little one was doing! They really love our four legged babies and we are lucky to have Healthy Paws at our side! ... Read More + Read More
Healthy Paws cares
Dottie - 11/30/2019
I have used Healthy Paws Insurance for years with all my dogs and it is the best thing I have done. You never know when something tragic is going to happen. Healthy Paws makes it very easy to file a claim, they are quick to respond and they always process my claims as quickly as possible. ... Read More + Read More
Smartest decision for my puppy
TP - 11/12/2019
Signing up with Healthy Paws was the smartest thing I did when I got my puppy. At 7 months old, a health issue came up and his coverage has been a life saver! Submitting a claim couldn't be easier, reimbursement turn around is fast and the personal attention from their customer service department lets you know that Healthy Paws understands how our pets touch our lives. ... Read More + Read More
They make stressful situations easier
Tiffany - 11/2/2019
Very happy with Healthy Paws. When a tumor needed to be removed from our pet, the costs for removal and surgery added up very quickly. The claim process and quick response by Healthy Pets was amazing! Made a very stressful family situation so much easier. ... Read More + Read More

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* Lifetime customer satisfaction rating at ConsumersAdvocate.org